The Accountability Dial™

Ren's coaching is built on the Accountability Dial™ — a way of turning up an accountability conversation gradually, instead of avoiding it until it explodes. It comes from Jonathan Raymond's book Good Authority (2017) and has been used by 100,000+ managers at companies like Panasonic, Amazon, Okta, and TikTok.

The five stages

1. Mention — a light, in-the-moment observation. "Hey, I noticed…"
2. Invitation — connecting the dots to a pattern, and inviting them to work on it.
3. Conversation — a real sit-down about what's going on and what needs to change.
4. Boundary — naming what has to be different, clearly and with care.
5. Limit — the honest conversation about what happens if it doesn't change.

Most accountability conversations never need to go past the first two stages — when they happen early. That's the point of the Dial: small conversations now instead of expensive ones later.

How Ren uses the Dial

Ren doesn't just give advice. When you bring it a situation, it asks the question you're avoiding, names where you are on the Dial, and drafts the message in your voice — so you leave with the next conversation, not just a framework.

The Dial works in every direction: managers use it to coach their team, ICs use it to handle peer-to-peer tension, and directs use it to surface what isn't working up.

Your Dial conversations stay confidential to you and Ren — leadership never sees the contents, only themes in aggregate.

Where you'll see the Dial

• In conversations — Ren names the stage you're at and what turning the Dial up (or down) would look like.
• In your Morning Brief — opportunities often point at a conversation that's overdue for the next stage.
• In 1:1 prep — Ren helps you figure out which stage the relationship actually needs.

Want the deeper methodology? Ask Ren about it directly — it's happy to teach as it coaches.